JEWELLERY REPAIR
Our highly skilled and talented in-house workshop team are able to tackle all manner of jewellery repair and restoration work.
All items left in our care are fully insured and secure.
Get in touch with our team on 01243 538 313 or visit the store to discuss your repair, restoration and alteration needs.
Scroll down for more detail information on our services
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Do you service or repair jewellery?
Yes we can repair jewellery in our on site workshop without sending your items away.
How long does repair work take?
Repairs are split into two categories. Straightforward Repairs and Complex Repairs. After examining your items we will advise you which category your repair falls into.
Straightforward Repairs: 2 Weeks
Complex Repairs: Up to 6 Weeks
Turnaround times are a guideline and during busy periods or when members of the workshop team are on annual leave may be subject to change.
Is my item insured while you are working on it?
Your precious jewellery is fully insured while we work on the repair for you.
RING SIZING
We can size 9,14,18, and 22ct Yellow, Rose and White Gold rings as well as Platinum and Palladium. Depending on metal type and carat purity prices start at £50. Work is carried out in-house with items covered by our insurance whilst in our care.
We aim to size 90% of rings purchased from us within 3 hours on the same day of purchase, depending on the complexity of the job. This is one of the many advantages of having our workshops and goldsmiths on-site.
from £50.00 inc VAT
SOLDERING & LASER WELDING
Our soldering/laser welding services can help fix all manner of jewellery repairs. With both the traditional soldering and more recent laser welding option we are able to repair far more items than before.
Soldering includes work such as attaching charms to bracelets and joining jump rings attached to pendants/clasps etc
from £35.00 inc VAT
CHAIN REPAIRS
Bracelets or Necklaces wear overtime, especially if worn frequently. Should your chain break, or clasp fail, we are able to repair this for you.
from £35.00 inc VAT
CLEANING, POLISHING & RHODIUM PLATING
Revive tired and dull looking jewellery with our excellent in-house cleaning and polishing service. Consisting of 3 different levels, we can help you choose the right option, appropriate to your jewellery and budget.
Level 1 - Stone Check, Ultrasonic, Steam Clean. From £10 per item.
Level 2 - Stone Check, Ultrasonic, Steam Clean, Heavy Polish. From £35 per item.
Level 3 - Stone Check, Ultrasonic, Steam Clean, Heavy Polish, Rhodium Plating. From £45 per item.
REMAKING & REMODELLING
Having our workshop on-site, we pride ourselves on being able to offer a bespoke service from start to finish. There is no exception to our re-mounting service especially for those highly sentimental pieces that have been worn out. Some designs however, can be very difficult and so may be prohibitive although a quote will always be given.
Whether it is an inherited item or simply a piece that has been worn for years and years, there may come a time when your precious stones will need remounting and this is where our team can help.
If this is the case then our cad designers can step in to help. We are able to 3D scan your original mount, import this to our CAD software and begin rebuilding a new ring mount whilst restoring the areas that had worn out. Previously this amount of accuracy and the ability to copy every element of the original design, was something that wouldn’t have been possible.
In the past, jewellers could only choose from a pre-made library of patterns that were available and would cobble together these components to try to get as close as they could to the original. Hand-making was of course possible for some designs but would generally be much more expensive.
With our 3D scanner, and CAD software, and a skilled workshop to add the traditional touches, we can ensure an exact replica of your much loved piece and which will give it a brand new life.
Please contact us for a quote.
SEAL ENGRAVING
Our seal-engraving is outsourced with the capacity to have your family crest, motto or coat of arms , engraved onto a signet ring of your choice. This is additional to the price/purchase of signet ring.
For more information about signet rings, click here
from £345.00 inc VAT
HAND ENGRAVING
Although we do not have a hand-engraver on our premises we outsource our hand-engraving requirements to a highly reputable engraver. With a variety of fonts and style to choose from, they are priced per-letter, plus postage. Hand engraving is suitable for all kinds of jewellery from signet rings and pendants to napkin rings and cufflinks. Hand engraving is deeper than standard machine or laser engraving so will last much longer before becoming worn.
Contact us for a quote
STONE SETTING
We have two very highly skilled stone setters whose work defines the very best of Timothy Roe diamond jewellery. Their work is all carried out under microscopes due to the minute tolerances needed with fine quality jewellery. When you look at the examples of their work you can appreciate the time and care they put into every piece they work on.
Having our stone setters on site and as manufacturers of fine jewellery, we are able to keep a supply of most precious gemstones in-house, again reducing the time you are without your jewellery. Our stone setters expertise means that, like our goldsmiths, they are able to offer first hand advice on your item along with a faster turn-around on re-setting missing stones.
Contact us for a quote
A short video clip of diamond setting
CLAW RE-TIPPING
Over time the claws securing your sentimental and valuable gemstones and diamonds can be become worn with wear. Pop in to have your claws checked and we can assess if they need re-tipping. Most claw work is carried out using one of our laser welders, under a microscope to ensure the work is accurate and of the highest quality.
from £55.00 inc VAT
RESTRINGING
Pearls and beads will need restringing from time to time due to wear on the silk and thread they are strung on. We are pleased to offer a restringing service in our Chichester showrooms - get in touch for a detailed quote.
from £35.00 inc VAT
TOOLS OF THE TRADE
LASER WELDERS
A piece of machinery no modern jeweller would be without - we are lucky to have two laser welders on site. Ideal for retipping work, creating invisible joins and tacking components together prior to soldering - laser welders and welding are vital skills for the modern goldsmith.
HIGH RPM MICROMOTORS
Long gone are the hand operated archimedes drills and noisy pendant motors - at Timothy Roe Fine Jewellery we use high tech micro motors which spin nice and quietly at speeds up to 20,000rpm.
TRADITIONAL HAND TOOLS
Every goldsmith and setter will need a good set of tools - from needle files to every grade of emery paper imaginable. We make sure our team have the best hand tools available to help them achieve the best possible quality.
BOOK A CONSULTATION
Visit our chichester store to discuss your jewellery repair requirements
Rather not make an appointment?
You do not need to make an appointment to come and visit us, we welcome browsing and popping in to say hello! Our opening hours are 9.30am to 4pm Tuesday to Saturday.