Returns Policy

(FOR PURCHASES MADE IN OUR PHYSICAL BRICKS AND MORTAR STORE)

for purchases made in our online store, please see the returns policy here

Jewellery can be exchanged within 28 days with proof of purchase, providing the returned item is unworn (this includes earrings).

Credit notes will only be issued at the discretion of Timothy Roe Fine Jewellery Ltd and are valid for up to 18 months.

We are unable to offer refunds.

Please note that we cannot exchange commissioned items or those which have been sized or altered.

This does not affect your statutory rights.